UTSA Roadrunners Custom Hey Dude Shoes

Standard Shipping:
- Delivery time: 7-12 business days
- Cost: $5.99 for domestic shipments of one item
- Buying multiple products simultaneously can save on shipping fees.

Tracking Information:
- Tracking details are sent via email upon shipment.
- If tracking details are not received within 5-7 days, contact us.

Shipping Coverage:
- Shipping available to over 200 countries, including the United States, Canada, Australia, New Zealand, United Kingdom, France, Spain, Germany, Netherlands, Belgium, Switzerland, Poland, Mexico, Brazil, United Arab Emirates, South Africa, and more.
- Shipping services available for all items in the store.

Order Modifications and Cancellations:
- Modifications allowed within 24 hours of payment.
- Contact us via the designated email address [email protected] for changes.

Customer Support:
- 24/7 customer support via email at [email protected].
- Responding to inquiries within 24 hours.

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Bea's refund policy allows for refunds or replacements in the following circumstances:

1. Damaged or Poor Quality Printed Item: Contact Bea at [email protected] for assistance with a replacement or refund if you receive a damaged or subpar quality product.
2. Wrong Item: If you receive the wrong design or product type, reach out to Bea via email for resolution through a replacement or refund.
3. Wrong Size Item: Contact Bea immediately if you receive an item with an incorrect size to arrange for a replacement or refund.
4. Delivery Delays: For US orders, if your item hasn't arrived within 30 days, or for international orders, if it hasn't arrived within 60 days, notify Bea by email for assistance with resolving the issue and arranging a replacement or refund.

To initiate the refund or replacement process, contact Bea at [email protected]. Note that the processing time for replacements is similar to normal orders, with 3 business days for processing and 10-20 days for delivery.

BeastStore return policy states that returns or cancellations are not accepted in the following situations:

1. Wrong Size, Color, or Type of T-shirt: Returns or cancellations are not accepted if you chose the wrong size, color, or type of t-shirt.
2. Order Cancellation: If your order was placed more than 12 hours ago, it cannot be canceled. Contact Bea via email to request a cancellation, and if your order is still in the processing stage, they will try to accommodate your request.
3. Image Quality: Image-related issues cannot be accepted as a reason for return, as Bea considers the image quality in the t-shirt to be good.

Note that once an order has exceeded the 12-hour cancellation window and is in production, it cannot be canceled. Contact Bea via email if your order is still in the processing stage for assistance. BeastStore thanks you for your understanding and support in providing the best products and service possible.

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To order the product, follow these steps:

1. Select your preferred style, color, and size.
2. Add the item to your cart. Consider purchasing multiple products for cost-saving delivery options.
3. Proceed to the checkout page and provide the necessary order information.
4. Complete the payment process.
5. Once your order is placed, you will receive a confirmation email. Notify us within 24 hours if any changes are needed.
6. In case of a defective product or shipping issues, contact our customer support for assistance.
7. If you have further inquiries, reach out to us through [email protected].
8. Your satisfaction is our priority. Thank you for choosing us as your preferred destination!